What is Right From the Start?

Right From The Start (RFTS) is a statewide program that helps West Virginia mothers and their babies lead healthier lives by offering home visitation services with a Designated Care Coordinator (registered nurse or licensed social worker).

Our services are FREE and support mothers through pregnancy and postpartum (until infant is 1 year old) and their infants (until age 1) and their families by helping create a safe, nurturing home. Our Designated Care Coordinators discuss any questions and concerns you may have and help you find the resources you need.

Program Information

 
 

What happens during a Home Visit?

A Designated Care Coordinator (DCC) comes to your home - or any place that you choose - and visits with you, answering any questions or concerns you may have. You can also choose to have Virtual Visits with your DCC.

Your DCC helps you to learn the skills and resources to keep you and your family safe, healthy and happy, such as:

  • Feeding, bathing and changing your baby

  • Putting your baby down for sleep safely

  • Good nutrition for you and your baby

  • Where to get immunizations for your baby

  • Creating a positive and healthy family environment

  • Childbirth and labor

  • Nutrition and breastfeeding

  • Body changes during pregnancy

  • Quitting smoking

  • Depression Screenings

  • Community support/resources (WIC, DHHR, etc.)

  • Providing resources for mileage reimbursement for trips to and from medical appointments

  • Helping find a place to live

  • Finding baby care items

Eligibility Requirements

PRENATAL & POSTPARTUM

  • West Virginia Resident

  • Verification of Pregnancy and Estimated Date of Delivery

  • Valid Medical Card from DHHR or Maternity Services Card through the Office of Maternal, Child and Family Health (OMCFH) or Maternity coverage under WVCHIP (Prenatal only)

    All pregnant teens aged 19 or younger are eligible for medical coverage through the OMCFH regardless of family income if they are uninsured for maternity care.

    If you were denied Medicaid and you are uninsured for maternity care, DHHR will forward your application to the OMCFH to see if you qualify for prenatal coverage with the RFTS Maternity Services Project.

    To see if you are Medicaid eligible, you can apply for Medicaid by:

  • Getting an application from your local DHHR office or online at www.dhhr.wv.gov/bms

  • Submitting the completed form to your county DHHR office

INFANT

  • West Virginia Resident

  • Valid Medical Card from DHHR

  • Infants Eligible Up To First Birthday 

Right From The Start Project Goals

  • Improve Pregnancy Outcomes

  • Improve Families Economic and Personal Self Sufficiency

  • Reduction in the Number of Low Birth Weight Babies

  • Reduction in the Number of Premature Births

  • Improve Infant Health and Development

 

Right from the Start Regions

REGION 1 INCLUDES THE FOLLOWING COUNTIES:

Mercer, McDowell, Monroe, Raleigh, Summers & Wyoming

REGION 4 INCLUDES THE FOLLOWING COUNTIES:

Braxton, Fayette, Greenbrier, Nicholas, Pocahontas & Webster

Contact us.

Regional Lead Agency offices

Crystal Gwinn, RN

Region I & IV Care Coordinator 

Phone:

304-323-8315

(Region 1 office)

304-438-5810

(Region 4 office)

Toll Free:  888-624-4566

Fax:

304-323-1179

(Region 1 office)

304-438-5813

(Region 4 office)

CASEWV DCC Agency Administrator

Kim Allen

CASEWV DCC Agency

Phone: 304-323-8398

Fax: 304-809-3067